We help organisations and senior individuals make and defend regulatory decisions under scrutiny — and strengthen the systems, controls and culture that sit behind those decisions.
Our work spans independent reviews and root cause analysis through to the design of decision infrastructure that works in practice, not just on paper.
Senior attention only. No noise, no bureaucracy.
Reviews, root cause investigation & defensibility
When an issue is live — or likely to be scrutinised.
- Independent reviews and root cause analysis focused on systems and decision context (not blame)
- Decision reconstruction: what was known, what changed, and how trade-offs were made
- Clear remediation plans and board-ready outputs that stand up under scrutiny
Decision systems, controls & governance
So judgement holds up before scrutiny arrives.
- Decision rights, escalation and accountability that work under pressure
- Controls, MI and evidence that support outcomes-based compliance
- Conduct drivers and culture in practice: incentives, information flow and how decisions actually get made
Where we are most useful
- Emerging regulatory scrutiny or enforcement risk
- Complaints, redress exposure and remediation oversight
- Board concerns about accountability, escalation and decision records
- Transformation where governance is lagging delivery
Where the organisation needs a defensible account of what it knew, what it did, and why.